Privacy Policy


Privacy Policy


At iDoks, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website or use our services. By accessing our website and using our services, you agree to the terms outlined in this policy.

1. Definitions

Personally Identifiable Information (PII): Information that can be used to identify an individual, including but not limited to name, email address, phone number, and IP address.

2. Information We Collect

We collect information in two ways:

Personal Information: We may collect PII when you voluntarily submit it through forms on our website, such as when you sign up for newsletters, make inquiries, or fill out application forms.
Automatic Data Collection: We automatically collect information when you visit our website, including:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Browsing behavior (pages visited, time spent on site)

This information is used to enhance your experience and improve our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and process requests
  • To improve our website and services
  • To provide customer support
  • To comply with legal obligations, including responding to law enforcement requests and legal processes

We do not sell or rent your personal information to third parties.

4. Information Sharing

We may share your PII with:

  • Our subsidiaries and affiliates
  • Trusted service providers (e.g., payment processors, IT support) who are contractually bound to protect your data
  • Legal authorities if required by law (e.g., subpoenas, court orders, or to protect safety)

We ensure that any third parties with whom we share your information are compliant with data privacy standards.

5. Your Rights

Under applicable laws (such as GDPR, CCPA), you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Rectify: Request correction of inaccurate or incomplete data
  • Erase: Request deletion of your personal information, subject to certain conditions
  • Restrict: Request a limitation on how we process your data in certain circumstances
  • Object: Object to processing based on legitimate interests or direct marketing
  • Data Portability: Receive your data in a structured, machine-readable format for transfer to another service provider
  • Withdraw Consent: You may withdraw your consent at any time (for example, if you’ve subscribed to newsletters)

To exercise any of these rights, please contact us at the details provided below. We will respond to your request within the timeframe required by law.

6. Opt-Out and Withdraw Consent

You can opt out of receiving promotional emails or communications at any time by clicking the unsubscribe link at the bottom of such emails or by contacting us at support@idoks.com.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather data about website usage. Cookies are small text files stored on your device that allow us to recognize your device and improve our website’s performance. For more details, please refer to our Cookie Policy.

8. Data Storage and Retention

Your personal data is stored in secure databases located in India, or with trusted cloud-based service providers. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Protection of Minors’ Information

We do not knowingly collect or solicit PII from children under the age of 16. If we learn that we have inadvertently collected information from a child under 16, we will take steps to delete that information immediately. If you believe we have collected data from a minor, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or privacy practices of third-party sites.

11. Data Security

We use appropriate technical, administrative, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.